Privacy Policy
TropiBrew (also referred to as “the merchant’s store name,” “we,” “data controller”) respects your privacy. We guarantee that your privacy is protected when you use our website or place an online order with us.
TropiBrew provides you with products and services and acts as the data controller of the personal information you provide when placing an order.
You can contact TropiBrew’s Data Protection Officer using the contact form found at the bottom of the page.
This privacy policy describes how your personal data is collected, used, and shared when you visit or make a purchase from tropibrew.sumupstore.com (the “Site”).
Personal Data We Collect
When you make or attempt to make a purchase on the Site, we collect certain information from you, such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”
When you visit the Site, we automatically collect certain information about your device, as well as information about your browser, IP address, time zone, and some cookies installed on your device. While browsing the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as “Device Information.”
We collect Device Information using the following methods:
- “Cookies” are files stored on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- “Log files” track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are files used to record information about how you browse the Site.
How We Use Your Personal Data
We use the Order Information we collect to fulfill orders placed through the Site (including processing payment details, arranging for shipping, and providing invoices and/or order confirmations). In addition, we use this Order Information to:
- communicate with you,
- screen orders for potential risk or fraud, and
- if you have given your consent, provide you with information or advertising relating to our products or services.
We process your data in order to fulfill our contractual obligations to you (for example, if you place an order through the Site) and where it is otherwise necessary for our legitimate business interests as described above.
We use Device Information (particularly IP addresses) to screen for potential risks and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Data
We share your personal data with third parties to help us use it as described above. For example, we use SumUp to operate our online store. We also use Google Analytics to understand how customers use our Site. You can read more about how Google uses your personal data here. You can also opt out of Google Analytics here.
We may also share your information with service providers with whom we have agreements and who assist us in our business. Our contracts require these service providers to use your personal data only in connection with the services they provide to us, and not for their own benefit or any other purposes.
Additionally, we may share your personal data as required to comply with applicable laws and regulations, to respond to subpoenas, warrants, or other lawful requests for information, and to otherwise protect our rights.
Data Transfers Abroad
We may transfer information collected about you to third parties acting on our behalf who may be located outside the European Economic Area (EEA) or in countries deemed by the European Commission to provide an adequate level of data protection. These other countries may not provide the same level of protection for your data, but we will always collect, store, and use your data in accordance with this privacy policy and applicable data protection laws. We ensure that we only share data with organizations that provide an adequate level of protection under applicable data protection laws and with whom we have valid agreements in place.
Your Rights
If the General Data Protection Regulation (GDPR) applies to you, you have the right to access the personal data we hold about you and to request that your personal data be corrected, updated, or deleted. You have the right to request the suspension of processing of your personal data, object to profiling and automated processing, and also request that processing be restricted and/or that your data be transferred to a third party (data portability) in certain situations. If you wish to exercise these rights, please contact us using the details below.
You also have the right to withdraw your consent to the processing of your personal data at any time, if the processing is based on your consent. You can do this by contacting the Data Protection Officer at the address provided.
If you wish to exercise the above rights, you can contact us using the contact form at the bottom of the page.
You also have the right to lodge a complaint with a data protection authority.
Contact details for national data protection authorities can be found on the European Commission’s website.
Data Retention
When you place an order through the Site, we will maintain your Order Information for as long as necessary to provide the services you requested or as required by applicable laws. After this, your personal data will be deleted.
Changes
We may update this privacy policy from time to time, for example to reflect changes in our practices, or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the contact form at the bottom of the page.